• FREQUENTLY ASKED QUESTIONS REGARDING SCHOOL TRANSPORTATION

    Q.  How do I apply for a bus pass?

    A.     Applications are online and can be submitted by email or in person. Applications are accepted on a first come, first served basis. The Bus Passes webpage will have the most updated information regarding the dates of the bus pass window for the upcoming school year.

    Q.  What do I do if I miss the bus pass sales window?

    A.     Once the bus pass sales window has closed, you can still submit an application to be added to the waiting list. If a seat becomes available, you will be notified by email.

    Q.  Are face masks required on school buses?

    A.     Masks are no longer required indoors in California, with a few exceptions. Masks are strongly recommended in:

    • Public transit, stations, terminals, and airports
    • Indoor public settings
    • K-12 schools
    • Childcare

    Q.  Will I need to show the driver a bus pass to board the bus?

    A.     All students are required to present the bus pass upon boarding.

    Q.  What happens if the bus I need is at full capacity?

    A.      If you apply for a bus pass and the bus is full, you will be added to a waiting list. If a seat becomes available, you will be notified by phone or email. NOTE: You will need to submit a bus pass application in order to be added to the waiting list.

    Q.  Is there a lost and found?

    A.     Items left on the bus are kept onboard for 1 day in an attempt to locate the owner. If they are not claimed, items are returned to the Transportation Office.

    Q.  What do I do if I lose or damage my bus pass?

    A.     All riders must show their bus pass each time they board the school bus. If your bus pass is lost or damaged, please notify the transportation department immediately. A replacement pass will be issued ONLY after the parent submits an application for a replacement pass (applications are available under Bus Pass).The replacement costs for each bus pass are: 1st time $10.00* 2nd time or more $15.00 *per student.

    Q.  What should I do when a bus is running late?

    A.     Please wait 15 minutes beyond the scheduled time, then you may choose to call the Transportation dispatch at 707-935-6092.

    Q.  Who is responsible for my child on the way to and from the bus stop?

    A.     The parent/guardian is responsible for the safety and conduct of their child/children on the way to and from, or while waiting at the bus stop.

    Q.  Why does my child have to be at the bus stop five minutes before the pickup time?

    A.     There are many factors that may affect the time a driver arrives at a given stop. Daily traffic patterns and student loads are unpredictable and may cause a driver's time to vary. These situations, plus differences in clock times, have proven over the years that arriving five minutes early gives a student an adequate window of time to ensure they catch the bus.

    Q.  May I ride home with a friend if I am not a registered bus rider?

    A.     Due to safety reasons, students are not permitted to ride other routes that they are not assigned. Students that are not eligible or do not have an approved bus pass for the current school year may not ride.